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FAQ

Does As Phuck offer guarantee to their customers?

Of course! If you are not happy with your print, we'll take it back. We will reprint any defective product and send it to you without charging any additional fee.

 

How do I check the status of my order?

We’ll send you your tracking number as soon as your order has been processed.

In most cases order processing takes between 24-96 hours.

 

WHEN WILL MY ORDER SHIP?


After an order has been placed, it is promptly sent to our factory where we will print and ship your item(s) within 7-10 business days. Below are expected delivery times based on your location.

Please note: Due to the popularity of certain items in our catalog, shipping times may take longer than the estimates below

 

 

Here are our standard shipping times:

Products & Accessories: Usually 2-3 weeks. Due to high demand of some of our most popular products, please allow 2-4 weeks for delivery.

Clothing: Please allow 7-10 Days.

Shoes: Due to high demand please allow up to 2-4 weeks for delivery.

If your order hasn’t arrived inside the estimated delivery times, please contact our support team at support@asphuck.com

For products delivery time may take up to 60 days to arrive from our suppliers. The average delivery time is much lower, but we like to make our customers aware that in very rare cases it can take up to 60 days to receive your product(s). 

Some of our products are shipped from our overseas warehouse direct to you. In the rare event that there is a customs charge, this will be the responsibility of the customer.

I ordered more than 1 item, why did I receive 1?

when you order multiple items at a time some are shipped separately. You may receive one item before the next. So don't panic if you don't receive all of your items at once…they will get to you!

 

How secure is my personal information?

As Phuck adheres to highest industry standards to protect your personal information.

Your credit card information and personal details are encrypted during transmission using SSL (secure socket layer technology), which is widely used on the Internet for processing payments. 

We don’t sell, lease or otherwise distribute any personal customer information.

 

Which clothing brands does As Phuck use?

We use the best brands in the marketplace that are known for their quality, durability and great fit. Our preferred garment suppliers include Gildan, Hanes, Bella, and Port & Company.

 

WHAT IS YOUR RETURN POLICY?


You may cancel or amend your order within 24 hours of purchase. We are committed to our customers and want you to be happy. We stand by our product and offer a 100% customer satisfaction guarantee. Just return the product to us undamaged or unused/unworn and we will refund you. This excludes custom printed shoes. You will only be allowed to exchange them out for the correct size (in the event the size ordered is incorrect)  in the same style shoe.